Last Updated: 16/08/2024
Welcome to Crixo! We are committed to delivering a seamless and efficient virtual service experience for our online website builder platform.
Service Delivery
All subscriptions to our website builder services are delivered virtually. Upon successful payment, you will receive an email confirmation with the details needed to access your account. If you do not receive access within 24 hours, please check your spam folder or contact our support team.
Access to the Website Builder
Once you sign up, you will have immediate access to our drag-and-drop website builder through your registered account. Our platform is available 24/7, allowing you to build and manage your website at your own pace.
Refund & Cancellation Policy
At Crixo, we strive for complete satisfaction with our services. If you are unsatisfied with your experience, please review our refund terms below:
Refund Eligibility:
Refund requests for subscription services are accepted within [specified period] of subscription activation, subject to our review and approval process.
Refund Process:
To initiate a refund, please contact our support team with your account details and the reason for your request.
Processing Time:
Approved refunds will be processed within 10 business days and credited to your original payment method.
Exceptions:
Refunds are not available for promotional or discounted subscriptions.
Support & Assistance
If you experience any issues with accessing our service or have questions about your subscription, please contact us at support@crixo.tech. Our support team will respond within 24-48 hours.
Important Notice:
Please note that on this platform, shipping and physical delivery are not applicable, as we provide timely virtual delivery of our website building services.
